What do you need your number to do?

Choose a business number if you want to stop publishing your personal mobile. Choose a local number when a particular area matters to your callers. If you already have a number people know, explore keeping it before ordering a replacement.

How a virtual number fits your setup

A virtual phone number is a public contact number connected to a calling service. It can route calls to an app or another phone, depending on your plan. The number your customer dials and the device you answer are separate choices.

Choose a number type

Local numbers carry an area code. National numbers give callers a contact that is not tied to one town. Freephone makes UK consumer calls free for the caller, while the subscriber pays for the service. Memorable digits are a choice within a number type, not a different way of answering.

Work calls, mobile calls or an existing number

For a one-person business, think through a normal day: answering customers, returning missed calls and finishing work. Mobile answering and outgoing business caller ID are different features. An inbound-only setup will not necessarily let you call back using your chosen number.

What to check before choosing a plan

Compare the monthly plan, any number charge and the calls you expect to make or forward. Read allowances and fair-use terms together. A lower rental is not always the lower total bill when calls are charged separately.

Explore the next step

Use the guides below to narrow your choice, then visit the provider to see current number options and plans. You choose and buy the service there; we help you make sense of the decision.

A few practical answers

Your questions, answered

Do I need a physical landline to use a virtual number?

You do not need a traditional desk handset for every virtual service. The supported app, forwarding or device setup depends on the plan you choose.

Can I keep a number I already use?

It may be possible through number porting. Confirm eligibility and any linked services with the providers before changing or cancelling your current setup.

How do I choose between local, national and freephone numbers?

Start with your callers: a local identity, a UK-wide contact or a freephone option. Then compare subscriber costs and how you will answer.